Terms and Conditions

Welcome to Ozora Patisserie! By accessing this website, you agree to comply with the terms and conditions outlined on our site. We recommend that you read them carefully before proceeding with any transaction.

Transaction Terms

1. Product Price: Please note that the prices listed on this website are subject to change at any time. The final price will be determined based on the conditions at the time of transaction and the price agreement made through communication on WhatsApp between the buyer and seller.

2. Price Communication: To ensure accurate pricing and avoid confusion, we recommend confirming the product price via WhatsApp before making a purchase. Be sure to communicate clearly about the desired product.

3. Shipping Costs: All shipping costs will be fully borne by the buyer. The buyer is required to consider the shipping costs before completing the transaction.

4. Out-of-Town Shipping: If you wish to ship outside the city, please communicate with us first to discuss shipping details and necessary procedures. We are committed to providing the best service, but discussing out-of-town shipping is essential to ensure the smoothness of the shipping process.

5. Payment: Payment can be made through the methods provided, according to the agreement made through direct communication with the seller. We ensure secure and comfortable transactions for all parties.

6. Product Quality: We are committed to providing the highest quality bakery products. However, as each product is handmade, there may be variations in the appearance of the product. We hope you understand this as part of the artisanal value we offer.

7. Cancellation and Returns: Due to the nature of the products we sell (bakery products), we cannot accept returns on products that have already been sold unless there is damage or shipping errors caused by us. Please ensure your order is correct before making a transaction.

8. User Responsibility: By using our services, you agree to be responsible for the information you provide and ensure that all delivery details you provide are accurate. We are not responsible for shipping errors caused by incorrect information.

9. Agreement: By continuing to use our services, you automatically agree to all the terms and conditions outlined above. If you do not agree with these terms and conditions, we urge you not to proceed with purchasing on our platform.

Website Usage

1. Use of Cookies: Our website uses cookies to personalize your experience. By continuing to access this site, you agree to the use of necessary cookies for the smooth functioning of this website. You may choose to decline cookies, but some website features may not function properly if you disable cookies.

2. Copyright and License: All material on this website, including but not limited to product images, logos, and text, is owned by [Your Bakery Name] or its licensors and is protected by copyright law. You are not permitted to copy, distribute, or modify this material without written permission from us.

3. Comments and Reviews: We provide a facility for visitors to leave comments and reviews on our products. However, we reserve the right to remove comments that are deemed inappropriate, offensive, or in violation of applicable regulations.

Disclaimer and Limitation of Liability

1. Availability of Information: We strive to ensure that the information on our website is accurate and up to date. However, we do not guarantee that the information is free of errors or technical disruptions. We are not responsible for inaccuracies in the information presented on the website.

2. Use of Website: We are not liable for damages arising from the use of this website, whether caused by negligence, technical errors, or other disruptions affecting access or transactions.

Changes to Terms and Conditions

• We reserve the right to modify these terms and conditions at any time without prior notice. We recommend that you periodically review this page for updates to the latest terms and conditions.

Thank you for choosing Ozora Patisserie. We hope to provide you with a pleasant shopping experience and the best service. For further questions or clarifications regarding transactions, feel free to contact us via WhatsApp.